Shipping policy

ORDER PROCESSING:

Please allow 72 hours (except weekend) to process your order. Expect an email to let you know your order is on the way!

DOMESTIC & INTERNATIONAL SHIPPING:

We offer free shipping within:

Country	Delivery time
Canada 🇨🇦	7-10 Business Days
The United States 🇺🇸	7-10 Business Days
The United Kingdom 🇬🇧	7-10 Business Days
New Zealand 🇳🇿	7-10 Business Days
Australia 🇦🇺	7-10 Business Days
Germany 🇩🇪	5-8 Business Days
Austria 🇦🇹	7-10 Business Days
Poland 🇵🇱	7-10 Business Days
Belgium 🇧🇪	5-8 Business Days
France 🇫🇷	5-8 Business Days
Italy 🇮🇹	7-10 Business Days
Spain 🇪🇸	5-8 Business Days
Malaysia 🇲🇾	5-8 Business Days
Singapore 🇸🇬	7-10 Business Days
Portugal 🇵🇹	5-8 Business Days

 

REFUNDS, RETURNS AND EXCHANGES:
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@official-ea.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@official-ea.com.